Services

Natural Gas

Dora Utilities is committed to providing our customers with clean and reliable Natural Gas service.
There are many benefits to using natural gas for heating systems, stoves, water heaters, clothes dryers, and other household appliances: •Natural gas heats water twice as fast as a standard electric water heater.
•Natural gas grills provide the opportunity to cook outdoors, which can help reduce cooling costs during the warm summer months. Plus, there’s no need to refill tanks.
•Using natural gas patio heaters can extend the outdoor season by providing year-round heat.
•Natural gas fireplace sets and inserts eliminate the messy wood and ash of a traditional fire pit or campfire.
•On average consumers can dry two loads of laundry in a natural gas dryer for the same amount of money it costs to dry just one load in an electric dryer.
•Natural gas provides precise, even, and efficient cooking temperatures and provides instant heat for cook tops, ovens, ranges, and grills.

If you smell gas:

In its natural state, natural gas is both colorless and odorless. For your safety, a chemical ingredient is added which smells like rotten eggs. This unpleasant odor is for your protection in the event of a gas leak.
If you suspect a gas leak, check your pilot lights or see if a burner valve has been left partially on. If you can’t find the source, open windows and doors to disperse the gas and call (205) 648-6363
If the odor is extremely strong, leave the building at once. Call (205) 648-6363 from a neighbor’s phone. Do not use your phone or light any matches. Do not operate switches or electrical devices or pull any plugs from outlets. Any of these actions could ignite gas that may have accumulated.
A gas leak is a rare occurrence, but for your protection, 24-hour emergency service is available. Call (205) 648-6363

Water

Dora Utilities purchases our water from the Jasper Waterworks and Sewer Board. The source of the water is from the Mulberry Fork of the Warrior River. The Alabama Department of Environmental Management classifies the water facility as a Surface Water Source. The water is treated at the Laye-Williams Water Treatment Plant which has a capacity of 18 million gallons per day (MGD) of potable water. Raw water from the river is pumped to the water treatment plant where it is aerated to oxidize taste and odor compounds. Chlorine Dioxide is fed in the raw water either at the raw water pump station or prior to the rapid mix basin as a pre-oxidant to reduce disinfection by-product formation and to address potential taste and odor issues. Lime is added for pH adjustment and potassium permanganate is used to aid in the oxidation process and for organics removal. As water enters the rapid mix chamber, alum is added as a coagulant. The water flows through three flocculation basins and three settling basins prior to entering the mixed-media filters. Chlorine is added after filtration for disinfection and fluoride is added for protection of teeth. Finished water is stored in clearwells with a total storage capacity of 4,785,000 gallons. The water is then pumped from the clearwells to the transmission and distribution system.

The water system consists of one ground storage tank with a total capacity of 1,000,000 gallons, a 400 gpm Booster Pump Station, and a distribution system that provides water to our customers.